Welcome to Datasearch Client Help

Here you will find information on the components used on your website, as well as answers to common questions.  If you believe something is missing from this page, please let us know - we'd love to hear from you.

I have a question about:

Maintenance

• My Maintenance Package
  • How do I request changes to my website?
  • How does my Maintenance Package work?
  • How can I get more out of my Maintenance Package?
  • How do I purchase a maintenance plan?
  • Why can't I see the changes Datasearch has made to my website?

 Domain Names

•  Domain names:
  • What is the difference between a ‘domain name' and ‘web hosting'?
  • How does Datasearch's 'Domain Name Management' service work?
  • Can I use a previously registered domain name for my new website? 

Email

• Email:
  • How do I set up my email accounts on my computer?
  • How do I set up my SmarterMail account in my iPhone?
  • How do I create new email accounts on my website address?
  • I'm going overseas.  Can I access my email from there?
  • How do I add an ‘out of office’ autoresponder to my email account?
  • I'm sick of getting spam emails
    • What is greylisting?
    • Setting up an Outlook rule to catch spam
  • I'm sick of getting spam from my website contact forms

Hosting

• How Datasearch hosting works  
• Hosting Features Matrix
• Website Statistics Terms

Websites

• Why Datasearch uses the DotNetNuke Content Management System
• What fonts can I use on my website?
• Dimensions of my website - should I choose 'Fixed' or 'Liquid' width?
• What is an RSS feed?

I'm interested in...

Video

• Adding video to my website

Social Media

• Facebook integration options

E-newsletters

• Sending a regular e-newsletter:
  • General information
  • Viewing your email newsletter subscribers
  • Tips for your first enewsletter  

Search engine optimisation

• Choosing key phrases

Policies

• Acceptable Use Policy
• Privacy Policy