Welcome to Datasearch Client Help

Here you will find information on the components used on your website, as well as answers to common questions.  If you believe something is missing from this page, please let us know - we'd love to hear from you.

I have a question about:

Maintenance

• My Maintenance Package
  • How do I request changes to my website?
  • How does Maintenance work?
  • How can I get more out of my Maintenance Package?
  • Current maintenance plans
  • Buy maintenance online
  • Why can't I see the changes Datasearch has made to my website?

 Domain Names

•  Domain names:
  • What is the difference between a ‘domain name' and ‘web hosting'?
  • How does Datasearch's 'Domain Name Management' service work?
  • Can I use a previously registered domain name for my new website? 

Email

• Email:
  • How do I set up my email accounts on my computer?
  • How do I set up my SmarterMail account in my iPhone?
  • How do I create new email accounts on my website address?
  • I'm going overseas.  Can I access my email from there?
  • How do I add an ‘out of office’ autoresponder to my email account?
  • I'm sick of getting spam emails
    • What is greylisting?
    • Setting up an Outlook rule to catch spam
  • I'm sick of getting spam from my website contact forms
  • Email jargon explained (Webmail, POP3, IMAP, Exchange)

Hosting

• How Datasearch hosting works  
• Hosting Features Matrix
• How to avoid excess disk space or bandwidth charges
• Using Non-Datasearch Hosting

Statistics

• Website Statistics Terms
• Why does Google Analytics report different values from Smarter Stats?

Websites

• Why Datasearch uses the DotNetNuke Content Management System
• What fonts can I use on my website?
• Dimensions of my website - should I choose 'Fixed' or 'Liquid' width?
• What is an RSS feed?

I'm interested in...

Video

• Adding video to my website

Social Media

• Facebook
  • Facebook integration options
• Twitter
  • Why are my 'Latest Tweets' not showing on my website?
  • Twitter integration options
• YouTube
  • YouTube integration options

Weather Widgets

• Weather Widget options

Google Maps

• Create your own Google map

E-newsletters

icontact vs Campaign Monitor - which is right for me?

icontact (www.icontact.com)

• Sending a regular e-newsletter:
  • General information
  • Viewing your email newsletter subscribers
  • Tips for your first enewsletter  

Campaign Monitor (www.campaignmonitor.com)

• Tips for sending your first e-newsletter

Search engine optimisation

• SEO Basics
• Choosing key phrases

Online Shops

• Online Shop Questionnaire

QR Codes

• QR Codes

Policies

• Acceptable Use Policy
• Privacy Policy
• How can I make my website more accessible?
• What is a bug